Privacy Policy
Last updated: 1st October, 2024
We (Nduat Masti Pvt. Ltd., or "NMPL") recognize that your privacy is very important and take it seriously. This Privacy Policy ("Privacy Policy") explains how we collect, use, and disclose your data when you use our website talksy.co.in ("Website") and/or our mobile application called Talksy ("App"). Collectively, the Website and App are referred to as the "Platform".
References to "we", "us", "our", or "NMPL" refer to the Platform and/or Nduat Masti Pvt. Ltd. Any references to "you" or "user" refer to any individual or entity using our Platform. We will not use or share your information with anyone except as described in this Privacy Policy.
This Privacy Policy is part of and should be read with the Talksy Terms of Use ("Terms"). By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.
1. Information We Collect and How We Use It
| Information We Collect | How We Use It |
|---|---|
| Log-in Data: User ID, mobile number, password, gender, IP address, and approximate age range. | To create and secure user accounts, enable login, and support account verification. |
| Profile Information: Photo, bio, and optional data added to your profile. | To personalize your user experience and display your profile to others. |
| Content You Share: Posts, videos, images, voice recordings, comments, likes, and any metadata or location information associated. | To publish and share your content within the Platform, and for user engagement. |
| Third-party Data: Information provided by external services (analytics, payment systems, partners, etc.). | To enhance user experience and analyze Platform performance. |
| Log Data: Device info, browser info, platform interactions, IP address, search terms, usage logs. | For analytics, security, fraud detection, and Platform improvement. |
| Cookies: Used to track usage patterns and improve service delivery. | To personalize your browsing experience and analyze use. |
| Surveys: Personal information requested during user surveys. | To gather user feedback and improve Platform offerings. |
| OTP Verification: Access to SMS for one-time password verification. | To verify your identity and secure your account. |
| Chat Data: Direct messages between users (opt-in). | To facilitate communication between users; stored on your device, the recipient's device, and NMPL servers for delivery and backup purposes. |
| Contacts List: Access to your phone contacts (with your permission). | To suggest connections and build your network. |
| Location Data: IP-based or GPS-based information. | For account security, personalization, and optional location-based services. |
| Device Data: Includes OS version, mobile model, storage (for media upload), media, and app interactions. | To optimize app functionality, tailor user experience, and support media sharing. |
| Contest Submissions: Data related to contests, challenges, or giveaways. | To facilitate participation, announce results, and distribute rewards. |
2. Disclosure of Your Information
Public Content: Any content that you make public on the Platform (e.g., posts, comments, profile) may be seen and reshared by other users or even outside the Platform. Be cautious when sharing sensitive information.
Affiliated Companies: Your personal data may be shared with NMPL affiliates and group companies for the purposes outlined in this Privacy Policy.
Third Parties: We may share your data with:
- Business partners and technical vendors (analytics, hosting, payments)
- Advertisers in aggregate form (not personally identifiable)
- Legal authorities when required under applicable law
We will not sell your personal information to any third parties.
3. Security Practices
We use industry-standard security technologies (e.g., SSL encryption and secure servers) to protect your data. However, transmission of information over the internet is not entirely secure, and we cannot guarantee absolute protection.
4. Data Storage
Your data is stored securely using AWS or Google Cloud servers, which may be located in India or abroad. These providers comply with best-in-class security standards.
5. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on this page. You are encouraged to review this Policy regularly.
6. Your Rights
You can:
- Correct or update your personal information
- Delete your account and associated content
- Revoke consent for data collection (which may affect functionality)
- Opt out of promotional communications
Contact us at [email protected] to exercise your rights. Please allow up to 30 days for a response.
7. Data Retention
We retain sensitive personal data only as long as necessary for legal, business, or operational purposes. Generally, we retain your data for the duration your account is active and for a commercially reasonable period thereafter for backup, archival, and legal purposes. Some non-personal content may remain cached or stored even after account deletion.
8. Third-party Services and Embeds
The Platform may use embedded services (e.g., YouTube, Google Maps) governed by their own privacy policies. We do not control how third-party services handle your data.
9. Communications
We may send service-related messages via SMS, email, or app notifications. These are essential and cannot be opted out of unless you delete your account.
10. Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder, the appointed Grievance Officer for Talksy is:
- Name: Shiv Pratap Singh
- Designation: Grievance Officer
- Address: C/O Harpratap Singh, Village Bajheda, Bajhera Mahua Dari, Shahjahanpur, Uttar Pradesh – 242221, India
- Email: [email protected]
- Working Hours: Monday – Friday
(For legal or police queries only, use: [email protected])